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Saturday, February 04, 2012
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Hospitality Leadership Forum
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Need to recertify for your CHA or CMHS? Earn up to 16 points by attending IHMRS educational offerings!
Hospitality Leadership Forum – up to 8 points
Sunday IHMRS Seminars – up to 4 points
Monday IHMRS Seminars – up to 4 points
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Saturday, November 12, 2011 – Hospitality Leadership Forum (9 sessions):
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Time
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Sessions
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Hospitality Leadership Forum
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9:00 AM to 10:30 AM
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Keynote Panel
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CEO Leadership Panel
Room: 1E10/11
Moderator:
- John Russell, board member, IHMRS, and CEO, Advaya Hospitality
Panelists:
- James Abrahamson, incoming CEO, Interstate Hotels & Resorts
- Jim Evans, CEO, Corporation for Travel Promotion
- Kevin Kane, chair, Destination Marketing Association International and president & CEO, Memphis Convention & Visitors Bureau
- Rosalyn Mallet, vice chair, National Restaurant Association and CEO/president, PhaseNext Hospitality
Hear from a diverse panel of CEOs who will discuss trends, the state of the industry, and the next big thing. And they're ready to answer your toughest questions.
Recertification Points: 2
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10:30 AM to 11:00 AM
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Networking Coffee Break
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11:00 AM to 12:30 PM
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Keynote Panel
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U.S. Lodging Industry Summit Panel
Room: 1E10/11
Moderator:
- Ron Vlasic, secretary/treasurer, American Hotel & Lodging Association and regional vice president, Kimpton Hotels & Restaurants
Panelists:
- Vail Brown, CMHS, vice president, global sales and marketing, STR
- Patrick H. Ford, president, Lodging Econometrics
- Kendra Hayden, director, business insights, American Express
- Warren Marr, CRE, managing director, hospitality & leisure consulting services, PricewaterhouseCoopers LLP
- Douglas K. Shifflet, chairman & CEO, D.K. Shifflet & Associates, Ltd.
- R. Mark Woodworth, president, PKF Hospitality Research
The top data-collecting agencies in hospitality disclose current industry statistics and future projections, as well as discuss the implications for you and your business.
Recertification Points: 2
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12:45 PM to 2:15 PM
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Luncheon with Keynote Speaker
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Keynote Luncheon: Thought for Food: How Celebrity Chefs Cook Up Business
Room: Special Events Hall
Moderator:
- Glenn Haussman, editor in chief, Hotel Interactive
Panelists:
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Daniel Boulud, Restaurant Daniel/Dinex Group LLC
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Floyd Cardoz, executive chef/partner, North End Grill
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Dan Kluger, executive chef, abc kitchen
The Great American Food War is on – even if you didn’t know it. Guests are demanding more, and smart hoteliers are turning traditionally loss-leading food outlets into bustling culinary hotspots. So what’s a lodging executive supposed to do? Our advice: Listen to this amazing panel of acclaimed local and world renowned celebrity chefs and get in on the gustatory game.
This provoking discussion will tap into these master’s minds, revealing how to turn the typically humdrum food outlet into a lucrative business opportunity. Exploring new concepts, prototypes, and development to get you in the restaurateur mindset, you’ll also gain keen insight on localization from a global perspective. This is the ‘must attend’ panel of the year and you’ll leave hungry to develop your own inspired chef-driven restaurant concept.
Recertification Points: 2
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2:30PM to 3:30 PM
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3 Concurrent Sessions
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1. Technology Issues that Keep a GM Up at Night
Room: 1E12
Moderator:
- Mark Ozawa, managing director, Windjammer Landing Villa Beach Resort
Panelists:
- Bill Folkerts, vice president/owner, Quality Inn & Suites
- Darrin Pinkham, CHTP, vice president, information technology, Benchmark Hospitality International
- Naomi L. Stark, president & CEO, Stark Services Solutions, LLC
- Stephen C. Wahrlich, CHA, owner, Best Western Plus ClockTower Inn
Wi-fi solutions, PCI, in-room entertainment options, and TripAdvisor are just the beginning. Today’s general manager faces technology issues like never before. With or without a CIO, IT Department, or corporate support, general managers need to understand not only the options before them, but also the impact that today’s decisions will have on their property in the next 24 months. The AH&LA Technology & E-Business Committee has identified the top 10 issues – and the best way to manage them.
Developed by AH&LA’s Technology & E-Business Committee
Recertification Points: 1
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2. Bells & Whistles For Your Marketing Mix
Room: 1E08
Moderator:
- Netanya Stutz, senior marketing manager, American Hotel & Lodging Association
Panelists:
- David Atkins, principal, Digital DNA Infusion, LLC
- Brian Fitzgerald, vice president, web strategy, MICROS Ecommerce Services | TIG Global
- Adam Heintz, director of strategy, LivingSocial
- Stewart Slocum, senior director of brand marketing, Denihan Hospitality Group
After diligently watching every dime for the past few years, the time has arrived to bring back the bells and whistles to your marketing efforts. A lot has changed since pre-recession times, so come learn the latest must-have extras for your mix. But this isn’t about innovation for innovation’s sake; it’s about using the latest technology, platforms, and creative options to revitalize your brand and turn browsers into buyers. Hear from a panel of marketing experts on a variety of bells and whistles you can incorporate across a range of mediums, and walk away with a better idea of cutting-edge tactics that will augment your business.
Developed by AH&LA’s Membership Sales & Marketing Committee
Recertification Points: 1
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3. Are You Ready for the New Americans with Disabilities Act Regulations?
Room: 1E06
Speakers:
- Kevin Maher, senior vice president, governmental affairs, American Hotel & Lodging Association
- Minh N. Vu, partner, Seyfarth Shaw LLP
The Department of Justice (DOJ) announced a series of changes to the ADA guidelines for the lodging industry earlier this year. Nearly every segment of the hotel is affected, including: reservations, parking, pools and spas, bathrooms, back-of-the-house, and hotel design and construction. The DOJ expects hotels to make many significant upgrades before March 15, 2012. Is your property ready? Hear from accessibility experts with years of experience in making the ADA work for the lodging industry.
Developed by AH&LA’s Governmental Affairs/HotelPAC Committee
Recertification Points: 1
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3:45 PM to 4:45 PM
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3 Concurrent Sessions
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1. Hotel Green Programs With Return on Investment
Room: 1E12
Moderator:
- Pat Maher, AH&LA green consultant and partner, The Maher Group
Panelists:
- Linda Chipperfield, vice president, marketing & outreach, Green Seal
- Glenn Hasek, publisher & editor, Green Lodging News
- Herve Houdre, regional director InterContinental Hotels New York, InterContinental Hotels & Resorts
This panel will not only examine the ROI of certain green practices, but also shed light on common misconceptions related to the true cost of becoming eco-friendly. You’ll gain insight to low-hanging fruit you can capitalize on, while learning how to measure both bottom line and harder to quantify results. By learning these expert secrets, you’ll be able to build a green strategy for your property that will save you money and appeal to a wider range of guests.
Developed by AH&LA’s Green Task Force/Green Seal
Recertification Points: 1
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2. We are NOT there yet – when will this end?
Room: 1E08
Moderator:
- Thomas F. Morone, ISHC, CCIM, principal, Warnick + Company (California), LLC
Panelists:
- Alan E. Benjamin, ISHC, ISHP, president, Benjamin West
- William M. Bosch, ISHC, partner, Steptoe & Johnson LLP
- Bonnie E. Buckhiester, ISHC, president & CEO, Buckhiester Management Limited
- John Fareed, CHME, ISHC, executive vice president, Anson-Stoner
- Sean F. Hennessey, ISHC, MAI, CEO, Lodging Advisors LLC
An all ISHC panel discusses the hotel economy and trends, including operating environments, conditions and constraints; sale transactions; real estate and various market trends; contract and lending issues and the relationship between the U.S. and global economic conditions and hospitality.
Developed by International Society of Hospitality Consultants (ISHC)
Recertification Points: 1
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3. Boutique Brands, Global Plans
Room: 1E06
Moderator:
- Matthew Hall, editor, Boutique Design
Panelists:
- Mari Balestrazzi, senior vice president of design, Morgans Hotel Group
- Jeffery Davis, managing director, Jones Lang La Salle Hotels
- Chris Jones, principal and chief development officer, MODO Hotels
Boutique hotels have become one of America’s hottest exports. Several of the sector’s best-known brands, including Morgans Hotel Group, Gansevoort Hotel Group, Desires Hotels, Chatwal Hotels & Resorts and Advaya Hospitality, are making major forays into foreign markets. This session will examine why these companies are concentrating so heavily on opening overseas locales, and which markets are most receptive to U.S.-based boutique brands.
Developed by Boutique Design
Recertification Points: 1
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