Doris Kearns Goodwin, world-renowned historian, will be this year's luncheon keynote speaker for the Hospitality Leadership Forum. She has been reporting on politics and baseball for over two decades, and is the author of several books and has written for leading national publications. She is a commentator for NBC, and a consultant and on-air person for PBS documentaries on Lyndon B. Johnson, the Kennedy Family, Franklin Roosevelt, and Ken Burns’ The History of Baseball.
See below for a tentative schedule for the 2008 Hospitality Leadership Forum:
Saturday, November 8, 2008
9:00am - 5:00pm
Jacob K. Javits Convention Center
Cost to attend: $139.00
Schedule as of 9/12/08
CEO Leadership Panel
9:00am – 10:30am
Every year, more and more changes occur in the travel industry; therefore, it is so important to keep current and know what those industry changes entail. Industry leaders will conduct a conduct a candid discussion on the issues facing the travel industry today, while giving perspective on the future path of the industry.
Moderator:
• Jim Burba, advisor, Horwath HTL and president, Burba Hotel Network
Panelists:
• Jackson Hsieh, managing director and global head of real estate, lodging & leisure group, UBS Investment Bank
• Steve Joyce, president & CEO, Choice Hotels International
• Michael S. Kaufman, chairman, National Restaurant Association and co-president, Enovo Restaurant Ventures LLC
• Roger P. Thomas, executive vice president design, Wynn Design and Development and 2008 Gold Key Award Designer of the Year
NETWORKING COFFEE BREAK
10:30am - 11:00am
U.S. Lodging Industry Summit Panel
11:00am – 12:30pm
Our presenters will supply a wealth of cutting-edge data for five key business segments. This forum will offer information on seasonal performance and future trends, forming a complete picture, to help hoteliers plan strategies as the industry continues to find its footing in a recovering economy.
Moderator:
• David Kong, president & CEO, Best Western International
Panelists:
• Patrick H. Ford, president, Lodging Econometrics
• Mark V. Lomanno, president, Smith Travel Research
• Warren Marr, director, PricewaterhouseCoopers LLP
• Douglas K. Shifflet, chairman & CEO, D.K. Shifflet & Associates, Ltd.
• Peter Yesawich, Ph.D., chairman & CEO, Ypartnership
Keynote Address and Luncheon: “Speech Title - Leadership and Politics”
12:45pm – 2:15pm
Keynote Speaker: Doris Kearns Goodwin
4 Concurrent Breakout Sessions
2:30pm – 3:30pm
1. “Department of Labor Audits: How to Protect YOUR Hotel When the Feds Come Knocking”
Hospitality employers commonly monitor the practices that are regulated by government agencies such as EEOC and NLRB. But many have yet to face a Department of Labor audit. Recently, there has been a marked increase in DOL enforcement. You owe it to your organization to prepare for this growing trend by participating in this lively 60-minute discussion. Attend this timely and important session and become a valued resource for your organization by learning how best to avoid an audit, understanding your rights and knowing how to react appropriately when the Feds come knocking!
Speakers:
• Alfred B. Robinson, Jr., attorney, Ogletree Deakins Nash Smoak & Stewart, PC
• Arch Stokes, Esq., president & CEO, Shea Stokes Roberts & Wagner, ALC
2. “Securing Payments: What The Payment Card Industry Data Security Standards Mean For Your Hotel”
Information technology is a great business tool, but if not implemented properly, it can leave hotels exposed to great risks. Data security is a mounting concern among consumers, employees, and businesses alike due to the growing number of computer breaches and reports of identity theft. Securing a business enterprise is no easy feat, especially in this high-tech era and one so complex as a hotel organization. Nonetheless, it is absolutely necessary and an important obligation for anyone practicing business. To address these risks and protect card holders, the Payment Card Industry has adopted the Data Security Standard or PCI DSS for short. This standard requires numerous changes to business processes and computer applications and imposes steep penalties for those failing to comply. Is your hotel prepared and making security a top priority? The risks are too great not to focus on security and could cause irreparable harm. This session will address the nuts and bolts of PCI DSS to help hotel operators determine tactical strategies to ensure they are complying and safeguarding the information entrusted in them. It will feature the AH&LA’s recently published Hotel Technology 101: The Payment Card Industry Compliance Process for Hotels.
Moderator:
• Clay Dickinson, executive vice president, strategic advisory, Jones Lange LaSalle Hotels
Panelists:
• Jim Abrams, president & CEO, California Hotel & Lodging Association
• Dan Connolly, Ph.D., associate professor, University of Denver, School of Hotel, Restaurant and Tourism Management
• Brad Davenport, PCI solutions marketing manager, RSA, The Security Division of EMC
3. “Contingency Planning In An Uncertain Era”
This session takes a high-altitude view of anticipating and dealing with major unexpected events, including pandemic influenza outbreaks, natural catastrophes, and terrorist attacks. Panelists are renowned experts on the corporate, property, and governmental levels.
Moderator:
• Phil Hayward, editor, Lodging Magazine
Panelists:
• Jimmy Chin, regional director of risk management, North America, Peninsula Hotels
• Alfonso Martinez-Fonts, assistant secretary, U.S. Department of Homeland Security
• Kyle B. Olson, president, The Olson Group Ltd.
• Richard Roberts, vice president, communications, Wyndham Hotel Group
4. "Changes on the Travel Horizon: Are we there yet?"
An in-depth discussion of issues impacting the travel industry including the changes in character in capital markets and the effects of changes in the capital stack, availability and pricing of debt and equity financing and owner return; is the crisis over are is there more pain on the horizon. The panel will also explore challenges in the air transportation system including the impacts of fuel prices, changes in markets served, the winning and losing destinations and the impact on business, group and leisure travel patterns. Finally, the panel will discuss the challenges and changes in market demographics and shifting tastes of leisure and group travelers as the Baby Boomers mature and the Millenials emerge-are they here yet?
Moderator:
• Thomas F. Morone,, ISHC, CCIM, president, International Society of Hospitality Consultants and principal, Warnick & Company (California), LLC
Panelists:
• Gregory Dunn, Ph.D., vice president & director of insights, Ypartnership
• Sean F. Hennessey, chief executive officer, Lodging Investment Advisors, LLC
• Robert L. Solomon, senior vice president & chief marketing officer, Outrigger Enterprises Group
4 Concurrent Breakout Sessions
3:45pm – 4:45pm
1. “Energy Miser All Stars: Conservation Lessons from the Best”
With the recent energy price spikes as a backdrop, Green Lodging News will present its Energy Miser All Stars--those energy conservation champions who have managed to reduce their annual energy costs by substantial margins while positively impacting the guest experience, the bottom line, the environment and their standing in their local communities. Expect to walk away with 10 tips to help you save thousands of dollars annually.
Moderator:
• Glenn Hasek, publisher and editor, Green Lodging News
Panelists:
• Jeff Hanulec, director of engineering, The Westin Copley Place
• Raymond M. Kemph, CEM, director of engineering, InterContinental Chicago O’Hare
• Joe Kinney, chief engineer, New Yorker Hotel
2. “Leading Your Workforce Through Change: Achieving Productivity From Intergenerational Conflicts”
The external and internal forces of change are constantly working on your organization and business. This presentation will focus on leading your multigenerational workforce through change by creating a context that will yield constructive and positive results. The presenters will examine intergenerational conflicts in the workplace and describe a process for achieving improved productivity, overcoming resistance to change and creating a high performance learning organization.
Speakers:
• Nicholas J. Hadgis, Ph.D., dean, School of Hospitality Management, Widener University
• Faye Hall Jackson, Ph.D., CHE, associate professor, College of Business, Tuskegee University
3. “How Will Recent Elections Affect Your Bottom Line?”
The recent elections will have far reaching implications for the lodging industry. The new President and Congress will quickly consider laws that will affect your taxes, union relations, OSHA compliance, foreign labor pool, and regulatory agenda. Will you be ready or will you be on the menu? Hear from leading political insiders as they discuss next years’ legislative and regulatory agenda and find out what you can do to affect the legislative agenda.
Moderator:
• Marlene M. Colucci, executive vice president of public policy, AH&LA
4. “Efficiency in Design”
How hotels can continue to provide customers with what they need—and want—without passing on increasing costs to the guest. Innovative design doesn’t have to be extravagant and exorbitant. Efficiency in design can come from better use of space, energy conservation and forgetting the old stand-by that bigger is always better (to name a few examples).
Moderator:
• Eric Stoessel, associate editor, Lodging Hospitality Magazine
Panelists:
• Brooke Pearsall, managing director of design, HVScompass Interior Design
• Dan Welborn, vice president & principal, Gettys
• Leo Vogel, MHS, senior vice president, sales & marketing, American of Martinsville
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The fifth annual Hospitality Leadership Forum will once again kick off the 2008 International Hotel/Motel & Restaurant Show®, bringing together visionaries from the hospitality industry and beyond, giving attendees the opportunity to hear firsthand about the forces that will shape the future of the industry. 
